Privacy Policy

In general

For us to serve you in our best manner, it requires us to collect and process some of your information. We value your privacy and are committed to protect it. This Privacy Policy informs you about what information we collect, how we process it and what rights and possibilities you have in terms of your own information. Enermix Oy processes personal information in accordance with this Privacy Policy as well as applicable legislation and therefore we request you to read this Privacy Policy carefully. We might also update this Privacy Policy as our services develop and legislation changes and therefore we request you to visit this Privacy Policy from time to time. By using our services, website or by contacting us, you agree to approve that we will process your personal information in accordance with this Privacy Policy. If you do not agree with these terms, we can not provide any services for you.

For what purposes are my information collected and processed for?

We collect, store and process your information only for predetermined purposes. Main purposes are:

  • improving and managing our client relations
  • client communication and responding to contact requests
  • sales and marketing
  • fulfilling our contractual obligations
  • carrying out legal obligations and demands
  • improving our business and
  • developing our services.

What information is collected and from which sources?

We collect your personal information mainly from yourself upon contact or later upon using our services. With your permission we can also collect information at exhibitions and marketing events. We might typically collect following information from you upon contact or using our services:

  • Contact information (name, address, email, phone number)
  • IP-address or another identification
  • Software or hardware information
  • Information collected trough cookies

User tracking

We use Leadoo’s tracking service to follow what users are doing on the site and combine this behavioral data with other data we can gather from e.g. chat interactions. Leadoo uses etag tracking in order to hook together the same users behavior over several sessions. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy (https://leadoo.com/privacy-policy/) for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more on how Leadoo works as a GDPR compliant processor, see https://leadoo.com/privacy-policy-processor/

On what basis my information is processed?

We take care that we have always the basis required by law for processing your information. We might process your information on several different grounds. We process your information to carry out contracts and legal obligations. We process your personal information under our legitimate interest which is to provide services and to practise and develop our business. Some information can also be processed with your consent.

Who processes my information and is it passed on to third parties?

Your information is mainly processed by our personnel while performing their duties. We might also outsource some information processing, for example saving and processing information with information systems. In this case, we ensure, through agreements among other things, that the confidentiality of your information is maintained and that the information is processed in a lawful manner. We may also disclose the information otherwise required to fulfill our contractual obligations or as required by law or a competent authority. We may also disclose your information if we are involved in an acquisition or an asset deal.

Will my information be disclosed outside the EU?

Your personal information will not, in principle, be disclosed outside the EU. Possible transfers outside the EU only apply to situations where the servers of the systems we use are located outside the EU. Should this happen, we will ensure that the processing, transfer and storage of your information is carried out on the basis of the law and with adequate protection mechanisms.

How long is information storaged?

We will not store your personal information for longer than is necessary for its purpose or as required by a contract or a law. However, the retention periods of personal information may vary depending on the purpose and situation. We also aim to update your information from time to time.

How is my information stored and protected?

Your information is stored on the servers of our service provider, which are protected in accordance with general industry practices. The personal information we collect and process is considered confidential and will not be disclosed to anyone other than those who need it in the course of their work or on a confidential and limited basis under our service agreements. Access to your personal information is protected by user-specific IDs, passwords and access rights.

The obligation to provide information and the consequences of non-disclosure?

If you do not provide or allow the processing of personal information, we are unlikely to be able to serve you and fulfill the purpose of our activities. Therefore, if you do not want us to process your information in accordance with this Privacy Policy, we ask that you do not provide us with any information.

Does the website use cookies and what are they?

We use cookies on our website to provide the best possible user experience for the site visitor. Cookies are short text files that a web server stores on a user's terminal. Cookies give us information about how users use our website. We may use cookies to develop our services and website, to analyse the use of the website, and to target and optimise marketing. The user of the website can give his consent or refuse the use of cookies in the settings of his web browser. Most web browsers automatically accept cookies. Please note that blocking cookies may limit the functionality of our website.

What rights and opportunities do I have?

Withdrawal of consent

If we process your information on the basis of your consent, you can withdraw your consent at any time by contacting us, for example by sending an email to asiakaspalvelu@enermix.fi.

Access to information

You have the right to receive confirmation from us whether we process personal information about you and to know what personal information about you we process. In addition, you have the right to receive additional information about the grounds for the processing of your personal data.

Right to have errors corrected

You have the right to request that we correct inaccurate or outdated or otherwise incomplete personal information about you.

The right to prohibit direct marketing

You can prohibit the processing of your personal information for direct marketing purposes by sending an email to asiakaspalvelu@enermix.fi.

Right to object to processing

If we process your personal information in the public interest or in our legitimate interest, you have the right to object to the processing of your personal information to the extent that there is no compelling reason to override your rights or the processing is not necessary to meet a legal claim. Please note that in this situation, we will probably no longer be able to serve you.

Right to restrict processing

In certain situations, you have the right to request that we restrict the processing of your personal information.

The right to have the data transferred

If we have processed your data on the basis of your consent or in order to fulfill the agreement, you have the right to receive the data you provide to us electronically in a commonly used format so that the data can be transferred to another service provider.

How can I exercise my rights?

You can exercise your rights described above by contacting us, for example by sending an e-mail to asiakaspalvelu@enermix.fi. At the same time, we ask you to mention your name, address and telephone number and to attach a passport, driving license or other identity card to your message so that we can verify your identity. If you consider that the processing of your personal data is not lawful, you can also lodge a complaint with the competent supervisory authority.

Can this Privacy Policy be updated?

We may make updates to this Privacy Policy as our operations or privacy policies change. Updates may also become topical as legislation changes. The changes will take effect once we've released an updated privacy statement. We therefore ask you to read the contents of this privacy statement at regular intervals at www.talotohtori.fi.

Who can I contact about data protection issues?

Contact Information

Enermix Oy

c/o MOW Supernova
Visiting address: Ratinankuja 1
Postal address: Vuolteenkatu 1
33100 Tampere

asiakaspalvelu@enermix.fi

Contact person for register matters: Janne Heinonen

Päivitetty 27.7.2020

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